What happened to your previous additional specs? Did the size change on these? Before your website used to say:
Additional Specs
- 21.5 inches wide at bottom: designed to fit next to most onboard fridges or pullout systems
- Weight: 8 pounds
- Packed size: 10 x 26
Hello! Welp, this was left 1 hour after the email you sent and didn't give us a chance to reply to yet to address and resolve this concern. The specs are the same as advertized: 21.5 inch at bottom/ half carcgo size, or you can pair 2 to fit the entire cargo space. This has not yet been a complaint, so it's hard for us to assist without any photos, measurements, or specifics submitted on what exactly you're finding wrong. Please reply to our email with the details requested to help us help you. Thanks!
I with it was 4” to 5” wider. Do you make sheets to cover it? Maybe a zip over sheet to cover the whole thing?
Hello! First, Thanks so much for choosing deepsleep! We make them exactly half cargo size so a standard cooler/fridge/drawer pullout system would fit next to a solo, but we appreciate the feedback and continue to develop new product sizes and fitments based on that. If you have an average sized sleeping bag, the mat will usually fit right inside that! No need for a sheet, otherwise a twin fitted size sheet is closest- we do have those in development, but probably won't drop until late fall. Happy camping!
Wasn’t able to update my initial 5 star review, so I’m giving q second review to say this - we’ve had our deepsleep mats for 1 year and love them even more now. Just wanted to share that not only are they comfy, but they are indeed durable. My wife and I have figured the exact inflation amount for our own personal comfort. Seriously, I sleep better on these than I do at home (I get about 6 hours a night at home and 8 when we camp). We have been on 10 camping tips with these, in both summer heat and winter cold, and we are overjoyed with how great these are and how car camping has vastly improved our overall camping experience. We’re planning a camping trip right now and I’m giddy thinking about that moment when we get to hunker down on our deepsleep mats for a cozy night’s sleep.
Thanks SO much for taking a moment to leave this. We're so happy you love them- we put our hearts and souls into making good products, so our team does a little happy dance everytime an awesome customer like you leaves us such a glowing review!! : )
Never received my $400 order!!!
Heather, we're super sorry this happened! How annoying! We're actively helping on this concern to rectify it. Tracking shows it delivered on 4/12 , but there's a few 'business days' process to complete a stolen/missing/wrongly delivered package claim through FedEx (or whatever carrier) as we need to, and it looks like our teamate Jaquie has been in contact w/you and doing that since your initial message to us on 4/17 about the MIA delivery. Thanks for hangin' in there while we sort it out and get this resolved : ) We hope to earn a better review once your product lands in your hands soon for your camping adventures!
I bought a set for my husband and myself. Only used them for one night so far but we both agree super comfy!
Thanks for taking a moment to leave us a review! We're wishing you many more comfy camping adventures!