Please make sure you checked all of your exterior doors, porches, even in your bushes!
Immediately check with your nearby neighbors as they may have got it on accident or grabbed it for safekeeping.
Check with all family members in case they already brought it in, or accepted the delivery.
Sometimes packages show delivered but arrive later in the day or sometimes the next day.
If you have not found it after that: You will need to place a claim with the shipping company. Please use your tracking information to call FedEx or the carrier A.S.A.P. Ask to speak with a representative and place a ‘delivery dispute’ (…The sooner the better) They will provide you with a case number and investigate any delivery error.
Disputes are handled directly by the carrier only and they determine results. Deepsleep cannot be held responsible for missing deliveries to the correct address.
Deepsleep can assist with packages that are: delayed in transit, lost in transit, or that arrive damaged. Thank you for understanding that we cannot offer assistance on stolen deliveries.